Delete your PropFlow account
Last updated October 31, 2026
You can delete your PropFlow sign-in yourself at any time, from the iPhone app or the website.
How
- Sign in and open Your account. In the staff app it's under More → Your account; in the resident portal it's the link at the bottom of the page.
- Under Delete your account, type DELETE and confirm.
Can't sign in? Email rajpatel93@gmail.com from the address on your account, or with the phone number on your account, and we'll delete it within 30 days after confirming it's you.
What is deleted
- Your sign-in (email or phone login) and your access to every Company.
- Your saved iPhone notification settings and device tokens.
- A Company you created that has no properties and no other members.
What stays
Landlords must keep certain records by law, so rent and payment history, leases and signed documents, applications and repair records stay with the property and the Company that manages it. They are no longer linked to your sign-in. To ask a landlord to delete or correct those records, contact the property office.
If you own a Company
If you're the only owner of a Company with properties, make another team member an owner first (Settings → Team), or email us to close the Company. Closed Companies' records are deleted within 90 days, except what the law requires us to keep.