PropFlow support
Email rajpatel93@gmail.com. We reply within 1 business day.
Residents
- Repairs, rent, your lease or move-out: contact your property office. Their phone number is at the bottom of every resident portal page. For an emergency (fire, gas smell, flooding), call 911 first, then the office's emergency line.
- Can't sign in: make sure you're using the mobile number or email the office has on file. Ask the office to update it, or use the private link they texted you.
- Stop text messages: reply STOP to any PropFlow text.
Owners, managers and maintenance staff
- Not getting sign-in codes: check the number under Settings → Your phone, or sign in by email instead.
- No notifications on iPhone: open More → Your account → Notifications → Turn on, and allow notifications in iPhone Settings → PropFlow.
- Add or remove a team member: Settings → Team (owners).
- Something looks wrong: email us with the page, the unit and a screenshot if you can.