What maintenance staff see in PropFlow
The maintenance role gets a short menu with just the repair tools, and no rent or tenant money details.
1 min read
When you invite someone with the maintenance role, they get a simpler PropFlow made for fixing things. This page shows what they can see and do.
Their menu
- Work orders: every repair request. The Mine tab shows only what's assigned to them.
- Make-ready: checklists for units between tenants.
- Recurring tasks: repeat jobs like filter changes.
- Inspections: move-in and move-out checklists to fill in.
- Units: each unit's info card and repair history.
- Vendors: who to call for each kind of job.
- Share application: a link to send to someone who wants to apply.
On a phone, the bottom bar has Work orders, Make-ready, Inspections, Units and More.
What they can do
- Log new work orders, change status, assign, set visit times, and message tenants or leave staff-only notes.
- Add costs with receipt photos, and add completion photos.
- Work make-ready checklists, recurring tasks, vendors and unit info.
- Fill in inspections the office has started. They can't start or reopen one.
They don't see rent, balances, payments, owners or accounting.
Tip: If text messages are set up, they get a text when a work order is assigned to them. In the iPhone app they can also turn on notifications under Your account.
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