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Step-by-step guides for every part of PropFlow, for your team, your residents and your owners.

New to PropFlow? Start here

1Start here: a tour of PropFlowWhat each part of PropFlow is for, and the order to set things up in your first week.2Import properties and tenants from a spreadsheetBring in properties, units, tenants, balances, deposits and owners from one Excel or CSV file.3Move over from Rentec, Buildium, AppFolio and othersExport a rent roll report from your old software and import it, or send us the file.4Move in a new tenantAdd a new tenant to a vacant unit, set their rent and deposit, and start their ledger.5Record a rent paymentLog rent, HAP or a security deposit you received, and put it toward the right month.6Close the month and pay ownersPost management fees, pay owners what's above each property's reserve, and email every owner their monthly statement in one step.

Guides marked with a play icon have a video walkthrough.

Guides for managers and landlords

Getting started

Set up your company, properties and team.

Moving to PropFlow

Bring everything over from a spreadsheet or other software.

Properties and units

Add and organize what you manage.

Find your way around properties and units

Tenants and leasing

Applications, move-ins, leases, renewals and move-outs.

Rent and payments

Rent roll, payments, late fees and Section 8.

Collections

Delinquency, notices and evictions.

Accounting

Expenses, bank deposits and closing the month.

Owners

Ownership, fees, statements and payouts.

Maintenance

Work orders, make-ready, inspections and vendors.

Team and settings

Invite your team and set things up your way.

Guides for residents

For residents

Pay rent, ask for repairs and see your lease.

Guides for property owners

For owners

Your statements, payouts and reports.

Still stuck?

Tell us what you're trying to do. A real person replies within one business day. Switching from a spreadsheet or other software? Send us the file and we'll import it for you, free.

Contact support

Resident with a repair or rent question? Contact your property office; their number is at the bottom of your resident portal.